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A 'technical glitch' of a recruitment company made me lose my job!

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Dear TRS,

I am very angry with recruitment company Randstad, as a 'technical glitch' on their part made me lose my job and they aren't going to do anything about it! 

I had been applying for a new job and only planned to quit my current job once I secured a new job as I know the job market is tough and I can't really afford to be jobless for too long.

On Feb 21st, I received this email from Randstad Sourceright shortly after I had done an interview at Pall on the 13th of Feb:

Dear Karthigayan,

Congratulations on your new position at Pall!

In an effort to continuously improve upon our recruiting/onboarding process, would you please take 10 minutes to complete a survey on your experience with us?

Please click on the link below (or paste into your browser address bar) for your survey.

*snip*

Your feedback is critical to our success and we thank you in advance for your cooperation.  We are excited to have you as a part of our Pall team!

Thank you,
Pall Recruiting Team

A. Khu
Sourcing team manager
Randstad malaysia/managed solutions

On 26 Feb 2014 I was informed by Randstad's Representative one: Venkat S/O Subramaniam that I had not been offered the position and that the compnay - Pall - was in the midst of offering the position to someone else.

This comes as a bit of a shock to me as the previous email said that I had already been appointed to the position. The excuse given by Venkat, was that this was a "technical glitch" and that it should not have occurred.

The worst part is that this email actually caused me to approach my current director and inform him that I will be resigning.  It is also amusing that the company takes no responsibility for its actions and has explained it to me via mobile as a "technical glitch".

I assume that this happens to everyone.  I have shared the news of my new job with my family and everyone celebrates this news.

I am a Singaporean - born and bred- my place of origin is KK Hospital.  

Is this what we are reduced to? Nothing more than "technical glitches"? Is there no restitution aside from the casual: "oh, I'm sorry, it was a technical glitch"?.

I think these so called "employment agencies" should be held to account.  

I sincerely welcome any insight, both legal and personal.

 

Thank you.

Karthigayan

TRS Contributor

 

 

Related:

Randstad openly declares that it's not hiring Singaporeans

Randstad Singapore: Sincere apologies for the misleading job advertisement

TRS reader shares his experience with Recruitment company Randstad Singapore

 

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